Certified Relocation Professional (CRP) Practice Exam

When informing employees about a group move decision, what should company management generally do?

1. Wait until all details on the move have been established before telling employees

2. Use the media to disclose it so that affected real estate markets hear at the same time

3. Avoid issuing a memo until each executive has been informed

4. Inform the employees as soon as the decision has been made and involve all affected employees

The correct answer is: Inform the employees as soon as the decision has been made and involve all affected employees

Informing employees about a group move decision as soon as it has been made and involving all affected employees is the best approach because it fosters transparency and trust within the organization. By communicating promptly, management respects employees' positions and acknowledges their potential concerns about the relocation. This immediate communication allows employees to prepare mentally and logistically for the change, thereby minimizing uncertainty and anxiety. It also enables employees to ask questions and voice their concerns, which can lead to a smoother transition. Additionally, involvement in the process can empower employees, making them feel valued and ensuring that their feedback is considered during the planning stages of the move. Waiting until all details are finalized or withholding information until certain executives are informed could lead to rumors, misinformation, and decreased morale. Relying on media to make the announcement can lessen the perceived importance of the employees themselves and can be seen as impersonal, potentially alienating those who will be directly affected by the move.